KLIMB UP SAS

CONDITIONS GENERALES D’UTILISATION DE VENTE ET DE SERVICE

13/06/2023

ARTICLE 1 : CHAMP D’APPLICATION
Les présentes conditions générales d’utilisation de vente et de services s’appliquent sans restriction ni réserve à toutes les ventes et services commandés, exécutés par la société KLIMB UP, ci-après nommée le « Prestataire », et réalisé sur son site Internet https://www.klimbup.fr
La Société KLIMB UP est une société par actions simplifiée enregistrée au RCS de LYON sous le numéro 921 490 959 dont l’adresse est 33 rue de la République, Allée B, 69002 LYON et dont le capital social est de 1 000 €.
Ses coordonnées mails sont les suivantes : hello@klimbup.fr
La société KLIMB UP se réserve la possibilité d’adapter ou de modifier à tout moment les présentes CGV-CGU sous réserve d’en informer les Utilisateurs et Clients par mail. Ces modifications seront immédiatement applicables dès leur mise à disposition aux Utilisateurs et Clients.

ARTICLE 2 : UTILISATEUR ET CLIENT
Est considéré comme « Utilisateur » toute personne physique ayant procédé à la création d’un compte en ligne.
Est considéré comme « Client » toute personne ayant réalisé auprès de la société KLIMB UP une commande validée sur la plateforme de paiement sécurisée.
La société KLIMB UP n’accepte que des Clients personne physique majeure dès lors que le contenu proposé est destiné à un public adulte.
Par l’acceptation des présentes conditions générales de vente, le client déclare avoir plus de 18 ans et être doté de sa pleine capacité d’exercice.
Les Utilisateurs et Clients font une utilisation personnelle et non commerciale de la Plateforme, de son Contenu et de ses Services.
Les personnes morales souhaitant accéder aux Services et le mettre à disposition de différents consultants devront solliciter la mise en place d’un accès particulier dont les termes devront faire l’objet d’un contrat spécifique avec KLIMB UP.

ARTICLE 3 : CREATION DE COMPTE - COMMANDE
  • Formulaire de création de Compte
Pour accéder aux services proposés par le Prestataire, l’Utilisateur doit au préalable disposer d’un compte PODIA et, à défaut, celui-ci sera créée lors de la commande dans les conditions suivantes.
L’Utilisateur qui souhaite créer un compte devra se rendre sur le site  https://www.klimbup.fr puis sur la page du produit et valider un achat en ligne.
L’Utilisateur est invité à remplir le formulaire de création de Compte accessible depuis la page d’accueil et à fournir les informations suivantes :
  • Adresse email utilisée comme identifiant pour se connecter au Compte
  • Mot de passe 
  • Nom et Prénom
  • Adresse postale
  • Information de paiement, le cas échéant
Après validation du paiement le Compte est créé, le nouvel Utilisateur reçoit un email de confirmation de la plateforme PODIA attestant de la création de son Compte et un reçu de KLIMB UP.
  • Fonctionnalités du Compte
Le Compte permet à un Utilisateur d’accéder à la Plateforme de passer ses commandes, d’accéder aux contenus commandés et de gérer ses informations personnelles.
  • Identifiant
L’Utilisateur est seul autorisé à utiliser les codes d’accès permettant d’accéder à son Compte, qu’il s’interdit de communiquer à un tiers. 
En cas de manquement, le Prestataire pourra clôturer le Compte de l’Utilisateur et résilier le Contrat de prestation, sans indemnité pour le Client et sans préjudice de tous dommages et intérêts.
En cas de perte de ses Identifiants, l’Utilisateur titulaire d’un Compte pourra demander la réinitialisation de son « mot de passe » dans l’espace de connexion sous « mot de passe oublié ? ».
Il lui sera alors demandé l’adresse email indiquée dans son formulaire de création de Compte. L’Utilisateur recevra alors un lien hypertexte à partir duquel il pourra générer un nouveau mot de passe.
  • Commande 
Toute commande passée sur le site internet de la société KLIMB UP implique l’acceptation intégrale des présentes conditions générales de vente.
La commande est passée sur le site après avoir rempli le formulaire de création du compte, validé le panier et procédé au règlement de l’intégralité du montant dû.
En cas de difficulté pour accéder à sa commande, le Client pourra contacter le support client à l’adresse suivante hello@klimbup.fr

ARTICLE 4 : PRIX
Les prix des prestations réalisées au profit de Client résident français sont payables en euros HT, TVA non applicable selon l’article 293 B du Code Général des Impôts.
Numéro de TVA intracommunautaire FR 499 214 909 59

ARTICLE 5 : PAIEMENT
Le paiement est réalisé au moment de la commande par carte bancaire.
Le paiement sécurisé en ligne par carte bancaire est réalisé par l’intermédiaire de la plateforme PODIA, PODIA LABS, INC PO BOX4668, PMB 96490 NEW YORK, NY 10163 et par la société de paiement STRIPE PAYMENTS EUROPE, LTD (SPEL) 10 Boulevard Haussmann, 75009 PARIS France (n° téléphone +33 805 11 19 67).

ARTICLE 6 : MISSION DU PRESTATAIRE ET ACCES AUX PRESTATIONS
Le Service exécuté par le Prestataire consiste, en fonction de la commande réalisée par le Client ou l’Utilisateur :
  • à mettre à disposition un ensemble de vidéos et supports visualisables en ligne et non téléchargeables contenant des préconisations de nature à améliorer son quotidien et sa stratégie de vie
  • à donner accès non téléchargeable à un serveur DISCORD qui permettra de disposer d’un lieu d’échange commun aux différents Clients 
  • à réaliser un coaching personnalisé pour le temps choisi et sur l’horaire réservé à la commande en visio-conférence.
La mise à disposition est limitée au produit sélectionné avant validation de la commande.
L’accès au produit vidéo en ligne et serveur Discord sera assuré pendant un an à compter du règlement de la commande
Le service de coaching sera assuré sur le créneau réservé uniquement, le non-respect de la réservation par le Client valant consommation pleine et entière du service. 

ARTICLE 7 : PROPRIETE INTELLECTUELLE
Tous les éléments du site et des produits sont et restent la propriété intellectuelle et exclusive du Prestataire.
L’Utilisateur ou le Client s'interdit donc de reproduire, exploiter, rediffuser, ou utiliser à quelque titre que ce soit, même partiellement, des éléments du site qu’ils soient logiciels, visuels ou sonores.

ARTICLE 8 : GARANTIE - RETRACTATION - EXCLUSION
  • Garantie légale
Pour les contrats de fourniture de contenus et de services numériques, la durée de la garantie légale est fixée à la durée de l'abonnement.
En cas de réclamation, la mise en conformité du contenu ou du service numérique défectueux sera faite, gratuitement, dans un délai de 30 jours. À défaut, le Client peut obtenir une ristourne ou la possibilité de résilier le contrat.
  • Droit de rétractation
Le Client bénéfice en principe d’un droit de rétractation qui pourra être émis dans les 14 jours de la commande du service commandé à distance.
S’agissant de l’accès à un contenu numérique fourni sur un support immatériel, le Client qui aura visionné un seul des contenus vidéos ou documents rendu accessible après paiement de sa commande aura bénéficié de la prestation commandée et ainsi renoncé à son droit de rétractation qu’il ne pourra plus faire valoir.
Accéder au contenu en le visionnant même partiellement est, en effet, considéré comme l’exécution pleine et entière du contrat et entraîne donc une renonciation du délai de rétractation au sens de l’article L.121-21-8 du Code de la consommation.
L’adresse à utiliser pour toute rétractation est la suivante :
KLIMB UP - 33 rue de la République – Allée B – 69002 LYON ou par mail hello@klimbup.fr
Veuillez utiliser le modèle de formulaire de rétraction ci-dessous :
A l'attention de KLIMB UP
Je vous notifie par la présente ma rétractation du contrat portant sur la vente du bien / pour la prestation de services ci-dessous :
Commandé le                                    
Nom du consommateur :
Adresse du consommateur:
Signature du consommateur (uniquement en cas de notification du présent formulaire sur papier) :
Date :
  • Exclusion de garantie
Le Prestataire entend rappeler que les prestations constituent des partages d’expérience et réflexions qui peuvent être constitutives de pistes d’amélioration et que les Clients et Utilisateurs conservent leurs libres arbitres au regard des contenus qui leurs sont proposés.
Le Prestataire ne saurait être tenu pour responsable des arbitrages qui sont, en tout état de cause, réalisés par le Client ou l’Utilisateur et des pertes subies consécutivement à la gestion de leurs avoirs et finances, de leurs investissements, achats ou engagements notamment.
Le Prestataire précise que le contenu des vidéos mises en ligne n’équivaut pas à une formation professionnalisante et qu’il n’est pas lui-même organisme de formation.
Le prestataire décline toute responsabilité concernant les messages échangés sur le groupe privé intégré à la plateforme Discord.

ARTICLE 9 : CARACTERISTIQUES TECHNIQUES
La Plateforme et les Services sont accessibles avec la/les configuration(s) suivantes : 
  • Connexion internet
  • Navigateur internet Firefox Chrome ou Safari
  • La création d’un compte PODIA pour avoir accès aux vidéos en ligne
  • La création d’un compte sur l’application DISCORD est également requise pour avoir accès au serveur privé
Avant d’accéder à la Plateforme et aux Prestations, les Utilisateurs et Clients doivent vérifier, sous leurs seules responsabilités, que leur matériel informatique dispose de la configuration technique minimale mentionnée ci-dessus.

ARTICLE 10 : RESOLUTION DU CONTRAT
En cas de non-respect par l'une ou l'autre des parties des obligations visées aux présentes conditions d’utilisation, de vente et de service et outre les sanctions spécifiquement prévues, en cas de dénigrement avéré, le contrat de prestation régularisé par les parties pourra être résolu au gré de la partie lésée et le compte clôturé. 
Il est expressément entendu que cette résolution pour manquement d’une partie à ses obligations aura lieu de plein droit 15 jours après la réception d’une mise en demeure de s’exécuter, restée, en tout ou partie, sans effet, s’il est possible de remédier au manquement et sans délai à défaut. La mise en demeure pourra être notifiée par lettre recommandée ou mail.
Le Client ou Utilisateur dont le manquement sera constaté ne pourra prétendre à aucun remboursement.

ARTICLE 11 : MODERATION 
En cas d’usage abusif de l’espace de discussion privé DISCORD dédié à KLIMB’UP et pour le cas où les règles attachées à la charte de modération acceptée lors de l’accès au groupe privé ne seraient pas respectées, la clôture de l’accès au groupe privé KLIMB’UP pourra être réalisée par le Prestataire.
Les messages ne respectant pas les règles édictées pourront être supprimés sans préavis.
L’auteur du message sera averti par e-mail dans les plus brefs délais des raisons pour lesquelles il a été supprimé. Les Clients et Utilisateurs peuvent demander des explications sur la modération en utilisant l’adresse suivante : hello@klimbup.fr
En cas de non-respect régulier de ces règles, KLIMB’UP se réserve le droit de refuser systématiquement les commentaires d’un Utilisateur, de suspendre temporairement ou définitivement l’accès de l’Utilisateur au groupe privé.
La clôture de l’accès au groupe privé KLIMB’UP, sur le site DISCORD dont le titulaire sera informé par mail sera indépendante de l’accès aux autres prestations commandées qui pourront être maintenues.

ARTICLE 12 : SERVICES TIERS
Les Visiteurs et Utilisateurs reconnaissent que la Plateforme peut comporter des liens hypertextes vers d’autres sites internet et services édités par des tiers.
L’accès à ces services liés à la Plateforme s’effectue sous la responsabilité, pleine et entière, du Client ou de l’Utilisateur.
Le Prestataire n’est en aucun cas lié auxdits Services Tiers et ne peut être tenu responsable des produits ou services promu ou de l’exécution de prestations par les Services Tiers.
La société KLIMB’UP précise toutefois qu’en tant que Partenaire Amazon, elle réalise un bénéfice sur les achats remplissant les conditions requises.

ARTICLE 13 : PROTECTION DES DONNEES PERSONNELLES
La gestion des comptes Utilisateurs, la facturation des Clients, la gestion de la newsletter et des emails marketing peuvent donner lieu à la collecte et au traitement de données personnelles par la société KLIMB UP qui agit comme responsable de traitement, conformément à la réglementation applicable en matière de protection des données, en particulier le règlement général sur la protection des données (règlement (UE) 2016/679 ou RGPD).
La société KLIMB UP s’engage à ne pas utiliser les informations client collectées à d’autres fins que celles susmentionnées. Les Clients et/ou Utilisateurs sont informés du fait que la Société KLIMB UP pourra être amenée à mettre les informations Clients et/ou Utilisateurs à disposition de toute autorité judiciaire ou bénéficiant d’une autorisation judiciaire, ou, suite à une décision de justice, à supprimer l’accès aux informations Clients et/ou Utilisateurs. 
Certaines données personnelles recueillies auprès des Clients et/ou Utilisateurs peuvent être renseignées directement par ceux-ci auprès des plateformes PODIA et DISCORD qui agissent comme responsables de traitement. 
Conformément aux lois et à la réglementation applicable en matière de protection des données, Clients et/ou Utilisateurs disposent d’un droit d’accès, de rectification, de suppression et de portabilité des données les concernant, ainsi que du droit de s’opposer au traitement pour motif légitime, droits qu’ils peuvent exercer en se connectant sur leur espace personnel ou en s’adressant au responsable de traitement des entités concernées.
Le cas échéant, les Clients et/ou Utilisateurs peuvent adresser une réclamation auprès de la Commission Nationale de l’Informatique et des Libertés (CNIL).

Nous utilisons MailerLite pour gérer notre liste d'abonnés au marketing par e-mail et pour envoyer des e-mails à nos abonnés. MailerLite est un fournisseur tiers, qui peut traiter vos données à l'aide de technologies standard de l'industrie pour nous aider à surveiller et à améliorer notre newsletter. La politique de confidentialité de MailerLite est disponible sur https://www.mailerlite.com/legal/privacy-policy Vous pouvez vous désinscrire de nos emails en cliquant sur le lien de désinscription fourni à la fin de chaque email.

ARTICLE 14 : LOI APPLICABLE ET REGLEMENT DES LITIGES 
Les présentes conditions générales de vente sont soumises au droit français.
En cas de réclamation, le client adresse la teneur de sa demande par courrier à l'adresse postale suivante 33 rue de la République, Allée B, 69002 LYON, ou à l’adresse mail suivante : hello@klimbup.fr
Si cette tentative échoue, il peut recourir à une procédure de médiation conventionnelle ou à tout autre mode alternatif de règlement des différends et notamment en ayant recours, gratuitement, dans le délai d'un an à compter de la réclamation, au médiateur de la consommation compétent selon les dispositions du Titre Ier du Livre VI du code de la consommation.
Conformément à l'article L. 612-1 du Code de la consommation, le consommateur, sous réserve de l’article L.612.2 du code de la consommation, a la faculté d’introduire une demande de résolution amiable par voie de médiation, dans un délai inférieur à un an à compter de sa réclamation écrite auprès du professionnel.
KILMB’UP a désigné la SAS Médiation Solution comme entité de médiation de la consommation.
Pour saisir le médiateur, le consommateur doit formuler sa demande :
- Soit par écrit à : Sas Médiation Solution -222 chemin de la bergerie - 01800 Saint Jean de Niost
Tel. 04 82 53 93 06
- Soit en remplissant le formulaire en ligne intitulé « Saisir le médiateur » sur le site https://www.sasmediationsolution-conso.fr
Quel que soit le moyen de saisine utilisé, la demande doit impérativement contenir :
- Les coordonnées postales, téléphoniques et électroniques du demandeur,
- Le nom et l’adresse et le numéro d’enregistrement chez Sas Médiation Solution, du professionnel concerné,
- Un exposé succinct des faits. Le consommateur précisera au médiateur ce qu’il attend de cette médiation et pourquoi,
- Copie de la réclamation préalable,
- tous documents permettant l’instruction de la demande (bon de commande, facture, justificatif de paiement, etc.)

ARTICLE 15 : INDISPONIBILITÉS DES SERVICES 
Le prestataire ne garanti pas que les services fonctionneront sans interruptions ni erreurs. Sa responsabilité ne saurait être engagée si l’accès aux services est interrompu par les plateformes Podia, Discord ou Gandi en raison de maintenances, de mises à jour, de défaillances du système ou du réseau ou encore en cas de force majeure.

MENTIONS LEGALES
Editeur du site :
Le présent site est édité par la Société KLIMB UP, société par actions simplifiée enregistrée au RCS de LYON sous le numéro 921490959 dont l’adresse est 33 rue de la République, Allée B, 69002 LYON dont le capital social est de 1 000 €.
Directeur de la publication :
Le directeur de Publication est Monsieur Thibaut LOPES TOME, son Président dont les coordonnées mails sont les suivantes :  hello@klimbup.fr
Hébergeur du site : 
PODIA, PODIA LABS, INC PO BOX4668, PMB 96490 NEW YORK, NY 10163 
Numéro d'identification à la TVA intracommunautaire de la société KLIMB UP : FR 499 214 909 59

Podia : Terms of Service

Please read these Terms of Service (collectively with Podia’s Privacy Policy located at https://www.podia.com/privacy, and, where applicable, Podia’s EU Data Processing Addendum located at https://www.podia.com/dpa, the “Terms of Service”) fully and carefully before using www.podia.com (the “Site”) and the services, features, content or applications offered by Podia Labs, Inc. (“Podia”, “we”, “us” or “our”) (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.

1) Acceptance of Terms.

  1. By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to these Terms of Service (including, for clarity, the Privacy Policy and, where applicable, the EU Data Processing Addendum) and all other operating rules, policies and procedures that may be published from time to time on the Site by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.
  2. Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.
  3. These Terms of Service apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services, registered or otherwise.
  4. ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND PODIA WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

2) Eligibility.

You represent and warrant that you are at least 16 years of age. If you are under age 16, you may not, under any circumstances or for any reason, access or use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party. If you are registering with Podia on behalf of an entity or a third party, you represent and warrant that you have full authority to bind that entity to these Terms of Service.

3) Registration.

In order to use the Services, you must register for an account on the Services (an “Account”). You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.

4) Processing of Personal Data

Your personal data will be treated in accordance with Podia’s Privacy Policy, available at https://www.podia.com/privacy. To the extent that you are a controller that provides Podia with personal data of third party data subjects, including without limitation other users of the Services, that is subject to European Union Regulation (EU) No. 2016/679 of 27 April 2016, also known as the General Data Protection Regulation, you agree to the terms contained in Podia’s EU Data Processing Addendum, available at https://www.podia.com/dpa.

5) Content.

A. Definition. For purposes of these Terms of Service, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of this Agreement, “Content” also includes all User Content (as defined below).

B. User Content. Podia shall not be responsible for any Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.

C. Notices and Restrictions. The Services may contain Content specifically provided by us, our partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.

D. Use License. Subject to these Terms of Service, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for other than purposes of using the Services is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third party right.

E. Availability of Content. We do not guarantee that any Content will be made available on the Site or through the Services. We reserve the right to, but do not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service, or for no reason at all and (ii) to remove or block any Content from the Services.

6) Rules of Conduct.

A.
As a condition of use, you promise not to use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity, and all activity connected to your Account in connection with the Services (including without limitation your communications and collection of data from other users of the Services).

B. You shall not (and shall not permit any third party to) either (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content, including without limitation User Content, on or through the Services that:
i. infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity, or violates any law, rule, or regulation (whether domestic, foreign, or international) or contractual duty;
ii. violates these Terms of Service;
iii. you know is false, misleading, untruthful or inaccurate;
iv. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as determined by us in our sole discretion;
v. constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
vi. contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equ ipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party;
vii. impersonates any person or entity, including any of our employees or representatives; or
viii. includes anyone’s identification documents or sensitive financial information.

C. You shall not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (iv) run any form of auto-responder or “spam” on the Services; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site; (vi) harvest or scrape any Content from the Services; or (vii) otherwise take any action in violation of our guidelines and policies.

D. You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.

E. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and the public.

7) Third Party Services.

The Services may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.

8) Payments and Billing.

A. Paid Services. Certain of our Services may be subject to payments now or in the future (the “Paid Services”). Please see https://www.podia.com/pricing for a description of the current Paid Services. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of this Agreement.

B. Billing. We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account on the Services (your “Billing Account”) for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms of Service. We are not responsible for error by the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

C. Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

D. Recurring Billing. Some of the Paid Services may consist of an initial period, for which there is no charge or a one-time or initial charge, followed by recurring period charges as agreed to by you. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO https://app.podia.com/account/billing.

E. Current Information Required. YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT HTTPS://APP.PODIA.COM/SETTINGS. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.

F. Change in Amount Authorized. If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

G. Auto-Renewal for Subscription-Based Services. Unless you opt out of auto-renewal, which can be done through your Account settings at https://app.podia.com/account/billing, any subscription-based Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change or resign your Subscription Services at any time, go to https://app.podia.com/account/billing. If you terminate a subscription-based Service, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. However, you won’t be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

H. Reaffirmation of Authorization. Your non-termination or continued use of a Paid Service reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Service.

I. Free Trials and Other Promotions. Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at hello@podia.com.

9) Warranty and Other Disclaimers.

A.
We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding:
i. which users gain access to the Services;
ii. what Content you access via the Services; or
iii. how you may interpret or use the Content.

B. You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.

C. THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

D. WE DO NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS. IN PARTICULAR, THE OPERATION OF THE SERVICES MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES, AND SUCH FAILURES MAY RESULT IN ERRORS OR DATA LOSS. WE DISCLAIM ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING, OR BY THE LOSS OF ANY DATA OR INFORMATION YOU PROVIDE TO PODIA. FURTHERMORE, WE DISCLAIM ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SERVICES DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON.

10) Indemnification.

You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Site, the Services, Content, or otherwise from your User Content, your violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

11) ARBITRATION CLAUSE AND CLASS ACTION WAIVER – IMPORTANT – PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS:

A. ARBITRATION; CLASS ACTION WAIVER.
YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND PODIA OR ITS OFFICERS, DIRECTORS OR EMPLOYEES IN THEIR CAPACITY AS SUCH (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH PODIA, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS OF SERVICE, YOUR USE OF THE SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION IN ACCORDANCE WITH THE STREAMLINED ARBITRATION RULES AND PROCEDURES OF JAMS, INC. THEN IN EFFECT, AND YOU AND PODIA HEREBY EXPRESSLY WAIVE TRIAL BY JURY; PROVIDED, HOWEVER, THAT TO THE EXTENT THAT YOU HAVE IN ANY MANNER VIOLATED OR THREATENED TO VIOLATE PODIA’S INTELLECTUAL PROPERTY RIGHTS, WE MAY SEEK INJUNCTIVE OR OTHER APPROPRIATE RELIEF IN ANY STATE OR FEDERAL COURT IN THE STATE OF NEW YORK. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND PODIA WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. AS AN ALTERNATIVE, YOU MAY BRING YOUR CLAIM IN YOUR LOCAL “SMALL CLAIMS” COURT, IF PERMITTED BY THAT SMALL CLAIMS COURT’S RULES AND IF WITHIN SUCH COURT’S JURISDICTION, UNLESS SUCH ACTION IS TRANSFERRED, REMOVED OR APPEALED TO A DIFFERENT COURT. YOU MAY BRING CLAIMS ONLY ON YOUR OWN BEHALF. NEITHER YOU NOR PODIA WILL PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION FOR ANY CLAIMS COVERED BY THIS AGREEMENT TO ARBITRATE. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST PODIA INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if Podia is a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. In the event JAMS, Inc. is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either Podia or you can elect to have the arbitration administered instead by the American Arbitration Association. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. The arbitration shall be conducted in the English language. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Service. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Services or these Terms of Service must be filed within one (1) year after such claim of action arose or be forever banned.

B. 30-Day Opt-Out Period. If you do not wish to be bound by the arbitration and class-action waiver provisions in this Section 15, you must notify Podia in writing within 30 days of the date that you first accept these Terms of Service (unless a longer period is required by applicable law). Your written notification must be mailed to Podia at the following address: 228 Park Ave S, PMB 96490, New York, NY 10003-1502. If you do not notify Podia in accordance with this Section 15(b), you agree to be bound by the arbitration and class-action waiver provisions of these Terms of Service, including such provisions in any Terms of Service revised after the date of your first acceptance. Such notification must include: (i) your name; (ii) your email and mailing addresses and (iii) a statement that you do not wish to resolve disputes with Podia through arbitration. If Podia makes any changes to the Arbitration and Class Action Waiver section of these Terms of Service (other than a change to the address at which we will receive notices of dispute, opt-out notices, or rejections of future changes to the Arbitration and Clause Action Waiver section), you may reject any such change by sending Podia written notice within 30 days of the change to the address set forth in this Section 15(b). This notification affects these Terms of Service only; if you previously entered into other arbitration agreements with Podia or enter into other such agreements in the future, your notification that you are opting out of the arbitration provision in these Terms of Service shall not affect the other arbitration agreements between you and Podia.

C. Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration and Class Action Waiver section will be null and void. This arbitration agreement will survive the termination of your relationship with Podia.

12) Limitation of Liability.

IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF the greater of (A) fees paid to us for the particular Services during the immediately previous three (3) month period or (B) $500.00.

13) Governing Law and Jurisdiction.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, including its conflicts of law rules, and the United States of America. You agree that any dispute arising from or relating to the subject matter of these Terms of Service shall be governed by the exclusive jurisdiction and venue of the state and Federal courts of New York County, New York.

14) Modification.

We reserve the right, in our sole discretion, to modify or replace any of these Terms of Service, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Site or by sending you notice through the Services, via e-mail or by another appropriate means of electronic communication. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. While we will timely provide notice of modifications, it is also your responsibility to check these Terms of Service periodically for changes. Your continued use of the Services following notification of any changes to these Terms of Service constitutes acceptance of those changes, which will apply to your continued use of the Services going forward. Your use of the Services is subject to the Terms of Service in effect at the time of such use.

15) Miscellaneous.

A. Entire Agreement and Severability.
These Terms of Service (including, for clarity, the Privacy Policy and, where applicable, the EU Data Processing Addendum) are the entire agreement between you and us with respect to the Services, including use of the Site, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Services. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

B. Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

C. Assignment. These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.

D. Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.

E. Notices. Unless otherwise specified in these Terms of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to hello@podia.com.

F. No Waiver. Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

G. Headings. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.

Contact: You may contact us at the following address: 228 Park Ave S, PMB 96490, New York, NY 10003-1502

Effective Date of Terms of Service: Aug 07, 2022